Wren Sent

Help & Support

We're here to help you get the most out of Wren Sent.

Compare plans

New accounts begin with 30 days of Growth access, no card required. After that, choose the plan that fits how you work.

Free

Free

Deliver beautiful readings

  • 3 readings per month, with links active for 30 days
  • Video, audio, photos, documents, and written notes
  • Every preset color theme and font
  • Your name, business name, and links
Sign up free

Emerging

$8/month

Run your practice

Includes everything in Free, plus:

  • Unlimited readings, with links that never expire
  • Keep client details, reading history, and notes together
  • See when readings are opened, with optional email notifications
  • Save time with reusable templates and flexible section layouts
  • Add your logo and customize share links
Choose Emerging

Growth

$22/month

Build your practice

Includes everything in Emerging, plus:

  • Create a mini customizable website for your practice
  • Take bookings by sharing your offers and gather client information
  • Build trust with client reviews on your page
  • Match your brand with custom colors and a logo or wordmark
  • Remove Wren Sent branding
Choose Growth
Run your practice
Keep your clients, readings, and workflow together in one place.
Build your practice
Growth helps you make Wren Sent part of your business. Build on the delivery and practice management tools in Emerging with a mini website, offers, booking, reviews, and expanded branding that bring your client experience together.
Compare every feature

Every plan includes video, audio, photos, documents, and a written note, plus a basic reading queue and payment ledger. Free includes 3 readings per month, with links active for 30 days. Paid plans include unlimited readings with non-expiring links.

Reading delivery

Customize reading delivery links
Free: Included
Emerging: Included
Growth: Included
Unlimited monthly readings
Free: –
Emerging: Included
Growth: Included
Create templates for your readings
Free: –
Emerging: Included
Growth: Included
Options to combine video, audio, photos, and writing
Free: Included
Emerging: Included
Growth: Included

Run your practice

Keep a detailed list of clients
Free: –
Emerging: Included
Growth: Included
Track reading opens and get notifications
Free: –
Emerging: Included
Growth: Included
Set follow-up and check-in dates
Free: –
Emerging: Included
Growth: Included
See your clients’ reading histories and last contact dates
Free: –
Emerging: Included
Growth: Included
Import client lists
Free: –
Emerging: Included
Growth: Included
Import reading history
Free: –
Emerging: Included
Growth: Included

Branding and personalization

Set a practice name, different from your name
Free: Included
Emerging: Included
Growth: Included
Choose from curated color combinations
Free: Included
Emerging: Included
Growth: Included
Upload an icon (round logo or image) for your practice
Free: –
Emerging: Included
Growth: Included
Custom colors
Free: –
Emerging: –
Growth: Included
Set a full width logo for your practice
Free: –
Emerging: –
Growth: Included
Select your favorite headline and text font styles
Free: Included
Emerging: Included
Growth: Included
Remove the Wren Sent mark on your readings and mini website
Free: –
Emerging: –
Growth: Included

Offers and booking

Create a custom page for your practice
Free: –
Emerging: –
Growth: Included
Set reading types and availability
Free: –
Emerging: –
Growth: Included
Automatically share your payment link
Free: –
Emerging: –
Growth: Included
Send confirmations to your clients
Free: –
Emerging: –
Growth: Included
Get new booking email confirmations and notifications
Free: –
Emerging: –
Growth: Included
Set your own turnaround times and number of openings
Free: –
Emerging: –
Growth: Included
Fixed, tiered, donations, and pay what you can pricing options
Free: –
Emerging: –
Growth: Included

Build trust

Request reviews on your reading delivery page
Free: –
Emerging: –
Growth: Included
Share reviews on your mini website
Free: –
Emerging: –
Growth: Included
Get a custom link to send to request reviews directly from clients
Free: –
Emerging: –
Growth: Included
Set custom URLs for your mini website, reviews, and booking links
Free: –
Emerging: –
Growth: Included

Ask Wren

Have a question? Ask Wren. The help chatbot can answer questions about creating readings, pricing, customization, and more.

Look for the chat button in the bottom-right corner.

Contact us

Have a question, found a bug, or need help with something? We'd love to hear from you.

Email hello@wrensent.com

Frequently asked questions

Getting started

How do I create a reading?+

From your dashboard, tap Prepare a reading. Each part of the reading waits as a dotted invitation: a video, audio, photos, a write up. Tap the ones your reading calls for and they open in place, and you can drag them into the order your client will read them. It saves as you type, so leaving the page does not lose it. Preview it, customize your link, and publish when you're ready.

How do my clients view their reading?+

When you publish a reading, you get a unique link. Share it with your client via DM, text, or email. They tap the link and see a beautiful, branded page with your reading. No login required.

What video and audio platforms are supported?+

YouTube and Vimeo links are fully supported with thumbnails and embedded playback. You can also link to videos or audio on Google Drive, Dropbox, or SoundCloud.

What happened to Step by step?+

Readings, Clients and Offers each used to offer a step-by-step version alongside the normal one. They have gone. The builder already did everything the step-by-step version did, and a few things it could not, so all the choice added was a decision to make before you could start. Nothing is lost: the offer editor still asks in four steps you can move between freely, and everything saves as you go.

Customization

Can I customize how my readings look?+

Yes. Go to Your Brand to choose colors, fonts, upload your logo, and add a tagline. Everything updates in real-time so you can see exactly what your clients will see.

Can I remove the Wren Sent branding?+

On the Growth plan ($22/month), yes, and it is your choice rather than something that happens to you. Hover the 'Sent via Wren Sent' line while you prepare a reading or build your page, click the x, and it comes off your reading pages and your page together. You can put it back any time in Settings. Below Growth it stays, as a small, quiet link.

Offers and bookings

How do I set up an offer?+

On Growth, go to Offers. '+ New offer' opens the editor: four steps, Card, Details, Booking form and Confirmation, which you can move between in any order, saving as you go, with a live preview of what a client will see beside them. Saving publishes the offer. 'Save as draft' keeps it to yourself instead, and a draft is not on your page and cannot be booked. Publish it when you are ready.

How do I price an offer?+

Four ways. Fixed price, the same for everyone. Tiers, where one offer carries several prices, each with its own name, and the client picks one when they book. Donation based, which names no price and says 'pay what you can': your payment link still shows, and you write down what arrives when it arrives. Or free, where nothing is expected and no link shows at all.

How does a booking reach me?+

A client books from your Mini Website without making an account. It lands in your reading queue with a due date already on it, worked out from the turnaround you promised on the offer. An offer with no turnaround is due the same day. You also get an email with everything they told you: what they booked, the price, the turnaround, their question, their birth details, and their answers to any questions of your own. That email arrives whatever your notification setting says, because a booking is work arriving.

Reviews

How do I collect reviews?+

On Growth, the Reviews page has a link to share. Anyone you send it to can leave a star rating and a few words without making an account. A new review arrives hidden. It appears on your page only once you switch it to 'On your page', so nothing is published without you seeing it first.

Running your practice

Can I import clients, past readings, revenue, or offers?+

Yes, with a Wren Sent CSV template. Clients, reading history, and offers import separately so a historic payment stays attached to the reading that earned it. Copy only the information you want to keep from Etsy, Shopify, Square, Squarespace, or a spreadsheet into the matching template. Client imports skip repeated people; reading imports can create a missing client; and imported offers stay closed drafts until you review and explicitly publish them. An email address is contact information, not permission to send marketing email.

Can I export my data?+

Yes. Clients can export contact information as CSV, and Readings can export reading history as CSV. Account brings those exports together. Your data in Account downloads a ZIP with your full account export and Wren Sent-hosted media. Exported contact information is not permission to send marketing email.

Where do my policies and disclaimer come from?+

Practice settings, written once and true of everything you offer. There are four: Payment, Getting a reply, If something is wrong, and Please note. They are always the last section of your Mini Website, and that section stays empty until you fill them in. Wren Sent does not supply wording for 'Please note'. What you may and must say differs by where you are, so those are your words.

A date looks like the wrong day. Why?+

Every date here is worked out from a time zone, and Wren Sent picks yours up from your browser the first time you sign in rather than asking you for it. If it guessed wrong, or you have since moved, change it in Practice settings under Your clock. It is what decides when a due date is today, when a reading counts as sent yesterday, and when your month starts over.

Can I record a reading I did earlier?+

Yes. Open the reading in your Readings list and change its dates under 'Your details for it'. Booked is the day the work came in, Sent is the day it went out, and Paid on appears once it is marked paid. Correcting them puts the reading where it belongs in your list, in your client's history, and in the month it earned. A reading cannot be sent before it was booked, and none of the three can be a day that has not happened yet.

Pricing & billing

How does Growth access work?+

Every new account begins with 30 days of Growth access, with no card required. It begins when you create the account, not when you confirm your email. When it ends, your account stays on Free. You can choose Emerging when delivery and client history are the right fit, or Growth when you want a Mini Website, offers, bookings and reviews. Nothing you made is deleted: your Mini Website and reviews are hidden until Growth returns; your logo and custom colours stay in place but cannot be edited; your other paid-plan records remain yours to read.

What are the pricing plans?+

Free (no card needed): 3 readings per month, with links active for 30 days; video, audio, photos, documents, and written notes; every preset color theme and font; your name, business name, and links. Emerging ($8/month): everything in Free; unlimited readings, with links that never expire; keep client details, reading history, and notes together; see when readings are opened, with optional email notifications; save time with reusable templates and flexible section layouts; add your logo and customize share links. Growth ($22/month): everything in Emerging; create a mini customizable website for your practice; take bookings by sharing your offers and gather client information; build trust with client reviews on your page; match your brand with custom colors and a logo or wordmark; remove Wren Sent branding.

How do I upgrade or downgrade?+

Go to Account, under Plan and billing, to move up or down. Switching plans takes effect right away; cancelling keeps your access until the end of the billing period. Your data is always preserved: anything a plan does not include is hidden, not deleted.

How do I cancel my subscription?+

Go to Account and tap 'Manage subscription'. You can cancel anytime. Your access continues until the end of your billing period, and your data is preserved.

What happens if I invite another reader?+

Account, then Invite a reader, gives you a link. Every new account receives 30 days of Growth access. If someone joins through your link and later chooses a paid plan, their second paid month is free and a free month lands on your account too.

Privacy & security

Is my client's information private?+

Yes. Nothing is collected from your client when they open a reading: no login, no tracking, no cookies. Only people with the link can view it. If you keep a client list, the details you save there are yours alone, never shown on a reading page, and you can delete them at any time.

Can I delete my account?+

Yes. Go to Account, scroll to the bottom, and tap 'Delete my account'. This permanently removes all your data and readings. This cannot be undone.

What the paid plans add

What is the client list?+

On Emerging and above, keep a list of clients with contact info (platform, handle, notes) and see the full reading history for each. Link readings to clients as you prepare them, and the names already on your readings can become clients in one tap.

How do link open notifications work?+

On Emerging and above, a reading shows Opened once your client has seen it, and your dashboard lists the ones nobody has opened yet. The first client open appears in your in-app notifications. An email can arrive too, once per reading per 24 hours, unless you switch it off in Account settings. Your own views do not count.

What are delivery templates?+

On Emerging and above, templates save the format combinations you use often. For example, 'Video + written note' or 'Full spread with audio'. When preparing a reading, pick a template to set up the form, and put the sections in whatever order suits the reading.

What is a Mini Website?+

On Growth, you get a public page at your own address with your offers, a booking form, and reviews from your clients. Clients book there without an account, and each booking lands in your queue.